General Terms- applicable to all users of our sites
By visiting our website, whether or not you continue to use any of its features, you are agreeing to and are legally bound by our general terms as follows:-
General Terms (sections 1 to 4)
- TechniFire Solutions Ltd (A UK based Limited Company) operates this website and gives no guarantee of its availability. At all times we reserve the right to add, amend, remove and refuse users and content. By making our website available, we do not relinquish any rights to control who uses our website and how access is obtained. By using our website and services, you agree that we are not liable for the accuracy or reliability of any content contained within any page or parts of our website and you will not rely upon or copy any written text, images or information in any way or for any means whatsoever.
- Content ownership – all written work is original and represents the views of the website author and any opinions expressed do not necessarily reflect the opinions of TechniFire Solutions Ltd. All images used are for improving aesthetics only and can only be regarded as representative of services and equipment, they are used with permission or on royalty free licensing. The copyright of used images remains with the originator. External widgets (i.e Twitter) that are placed on our site are done so with full observance of the owners requirements for publishing. Any image found not to be rightfully displayed will be removed upon application of the copyright owner. We reserve our own copyright and users must not replicate, copy, distribute or otherwise make use of any text, image, graphic, widget or code from our website.
- Limitation of liability – We will accept no liability for your use of our website. It is displayed for our own purposes only and therefore you view it and navigate through our pages entirely at your own risk.
- Cookies – Data Protection laws require websites within the EU to seek your consent or to notify you and assume consent is given by you (informed consent) to send you cookies and from May 2012 you are likely to see warnings at many websites you visit. Therefore when you visit us we assume you consent to cookies being sent by us to you. Cookies cannot by themselves be used to personally identify you. At TechniFire Solutions websites, we use ‘session cookies’ to enable seamless flow through your use of our website, including Google Cookies to monitor traffic frequency and origin and selected third party advertiser cookies to deliver 3rd party advertising. You can disable cookies in your web browser but you will find that our site may not function as well without them due to the nature of our website construction. More information is available below and have assumed you have read and agreed to our cookies policy in its entirety.
Technifire Solutions Ltd is a highly reputable and well-established business who specialises in the installation and maintenance of building access control systems, fire alarms and CCTV systems for commercial clients. Most of our clients are other businesses or organisations, therefore the personal information we process is mainly limited to representatives of these companies and organisations, some private customers, sole traders, staff, accounts including client contact lists.
Our Commitment to Data Security.
The company is registered as a Data Controller with the Information Commissioners Office, Reg Number Z3184556.
Our company address is: Elizabeth House, Holding Street, Rainham, Kent, ME8 7JP
Telephone no. 0845 4679383
Our Operations Director and Service Manager oversee matters relating to data protection on our behalf. They can be contacted by calling 0845 4679383
We are also supported when necessary by independent data protection specialists to assist with our policies and compliance.
The company providing this service is:
Ferguson West Ltd
6 Harvest Way
CT 18 7PE.
Telephone No 07920 840782
Email, [email protected]
Why we collect your data
It is necessary to collect and process your data to enable us fulfil our core business aims by providing life, asset and building fire/security protection and solutions.
What are our legal grounds for doing so.
- Where the use of your information is necessary for us to establish and perform a contract with you or the company who you represent. Article 6(1)(b)
- Where the use of your information is necessary for our own legitimate interests in respect of operating our business. We ensure at all times that we balance your own legitimate interest in terms of your own rights, freedoms and privacy with those of our own. Article 6(1)(f)
We do not ordinarily collect or process special or sensitive personal information from our clients or their representatives.
When registering with us as a customer the personal data we collect from you is kept to an absolute minimum.
We do not promote our business using direct marketing techniques nor engage with other organisations to do so on our behalf.
Who do we share your information with?
We do not share your personal information unless it is necessary to operate and manage our business. This might include:
- Government departments such as HMRC.
- Those responsible for preparing and auditing our accounts.
- Our bank to enable financial transactions to be carried out.
- External accreditation bodies.
We do not carry out direct marketing or sell clients data.
The period for which we will keep your information.
We will retain your personal information for no longer than is necessary for the purposes described in this privacy notice. We are legally obliged to retain some records, such as those used for accounting which in most instances will be for at least seven years.
Transferring your information internationally
We use cloud hosted data processing hubs provided by global IT software providers who operate large data hubs within the European Economic Area (“EEA”) The data that we collect from you is therefore stored and hosted in the European Economic Area (“EEA”). Following Brexit in June 21, the UK has been deemed adequate in terms of EU data protection legislation, therefore many of the GDPR rules are still applied. We do not knowingly store data outside of this arrangement.
You have the right to access your personal data, and any such requests made to us shall be dealt within the legal time limits set.
Your rights include:
- The right to be informed about the collection and use of your personal data. This is a key transparency requirement of the GDPR;
- The right to access information held about you;
- The right to have inaccurate personal data rectified or completed if incomplete;
- The right to have personal data erased;
- The right to request the restriction or suppression of the processing of your personal data;
- The right to data portability;
- The right to object to the processing of their personal data in certain circumstances;
- Rights in relation to automated decision making and profiling.
You can exercise these rights by contacting the company at its registered address shown above we may require further proof of your identity before acting upon your request.
You also have the right to complain to the regulatory body for the UK, the Information Commissioners Office, www.ico.org.uk if you believe we have breached the data protection act.
When you visit our website we send you cookies. To comply with current data protection legislation we clearly inform you that cookies are in use and assume you are happy to continue (informed consent). If you do not consent to accept cookies our site cannot function properly and you should leave without performing any further actions, ensuring you follow your browser procedures to delete cookies already deposited.
A cookie is a small file that can be placed on your computer’s hard disk and we may use them to do a number of things:
Cookies we use are: Google Analytics and Maps, LinkedIn, Twitter, 3rd Party Advertisers, 3rd Party Ad Servers, marketing Intelligence and Session Cookies.
Cookies help us to recognise you when you visit one of our websites, enables your log-in to function well (when applicable) and may help us direct relevant advertisements for display to you. This allows us to tailor the advertisements we provide to your choices and activity. We may use the services of third party ad servers for this purpose, who in turn will want to keep a non-intrusive track of your browsing choices. You can easily remove cookies after your visit by clearing cookies in Internet Options (for Windows explorer) or via your browser History for Google Chrome/Safari/Firefox. A quick look at your system should help you do this.
Cookies may be used to compile anonymous statistics related to the take up or use of our services, or to user patterns of browsing. Information collected is combined for statistical reports and our information purposes and does not allow us to identify you.
We may also track IP addresses. An IP Address is a unique identifier that can identify an Internet Service Provider, Country, location etc. It cannot provide your personal information. We will not use IP Addresses to build profiles on users. We only use IP information for demographic and statistical purposes and in the event of inappropriate or fraudulent activity at our site.
Third Party Cookies
Our Websites may contain third party advertising and sponsorship. It is possible that these third party advertisers may download cookies to your computer when you first visit our homepage and on subsequent page visits while on our website.
Cookies may then be used to allow advertisers to compile anonymous statistics, direct advertising content and monitor the effectiveness of their campaigns. We cannot control and do not have access to any cookies placed on your computer by third party advertisers and sponsors.
Cookies cannot be used by themselves to identify you – You are not obliged to accept cookies and can modify your browser so that it will not accept cookies. Please be aware that if you do disable cookies, our websites may not be available to you because, just like most websites nowadays, our pages remember you to make your visit seamless and enjoyable.